When you use Wilhim, we may collect the following types of information:

**Account Information:** When you register, we collect your email address, name, and any profile details you provide such as a profile picture or phone number.

**Usage Data:** We collect information about how you interact with the platform, including pages visited, products viewed, searches performed, tickets submitted, and tools used.

**User-Generated Content:** Any content you submit, such as product reviews, alternative suggestions, guide profiles, or messages, is stored and associated with your account.

**Authentication Data:** If you sign in via Google OAuth, we receive your public Google profile information (name, email, profile photo) as provided by Google.

**Technical Data:** We may collect your IP address, browser type, operating system, device type, and session identifiers for security and analytics purposes.

We use the information we collect to:

- Provide and improve the Wilhim platform and its features - Personalize your experience, including product recommendations and saved items - Process and manage support tickets and guide interactions - Send transactional communications such as ticket updates or account notifications - Monitor platform security and prevent fraudulent or abusive behavior - Analyze usage trends to improve our tools, content, and overall experience - Comply with applicable legal obligations

Wilhim does not sell your personal information to third parties. We may share information in the following circumstances:

**With Service Providers:** We use third-party services such as Supabase (database), Google OAuth (authentication), and analytics providers. These services process data on our behalf under their own privacy policies.

**For Legal Compliance:** We may disclose information if required by law, court order, or to protect the rights and safety of Wilhim, its users, or the public.

**With Your Consent:** We may share information for other purposes with your explicit consent.

We retain your personal data for as long as your account is active or as necessary to provide you with the Wilhim platform. You may request deletion of your account and associated data at any time by contacting us. Certain data may be retained for legal or operational reasons after deletion requests.

Depending on your location, you may have the following rights regarding your personal data:

- **Access:** Request a copy of the data we hold about you - **Correction:** Request that inaccurate or incomplete data be corrected - **Deletion:** Request that your data be deleted, subject to legal retention requirements - **Portability:** Request your data in a machine-readable format - **Objection:** Object to certain types of data processing

To exercise any of these rights, please contact us at the address listed in the Contact section below.

We implement industry-standard security measures to protect your information, including encrypted data storage, secure HTTPS connections, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Wilhim is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated policy.